Shipping policy

Shipping Policy for Emelie Park

Processing Time: Orders will be processed within 1-3 business days after payment confirmation. Shipping Regions: 

UK and Europe: We ship to all countries within the UK and Europe. Standard shipping times are 5-10 business days.

Middle East: Shipping is available to selected Middle Eastern countries, with delivery times ranging from 7-14 business days. Shipping Rates: 

 UK and Europe: Standard shipping is free on orders over £50/€60. For orders below this threshold, a flat fee of £5/€6 applies.

Middle East: Shipping rates vary by country and will be calculated at checkout.

Customs and Duties: For international orders, customers are responsible for any customs fees, duties, or taxes applicable in their country.

Tracking Information: Once your order has shipped, you will receive an email with tracking details.

Delays: While we strive to meet our estimated delivery times, delays can occur due to factors beyond our control (e.g., customs processing, holidays).

Lost or Damaged Items: If your item is lost or damaged during shipping, please contact us within 7 days of the delivery date to resolve the issue.

Contact Information: For any shipping-related inquiries, please contact our support team at support@emeliepark.com.